Privacy Policy

Last updated: 19 November 2025

Brimbo is committed to protecting your personal information. This policy explains what we collect through the email form on brimbo.co.uk, why we collect it, how we use it and the rights you hold under UK data protection law.

1. What we collect

When you submit the email form, we collect:

• Your name
• Your email address
• Any information included in your message

We do not collect unnecessary data and we do not use tracking cookies for this form.

2. How we use your information

We use the information you provide to:

• Respond to your enquiry
• Provide customer support
• Keep records of communications so we can deliver a consistent service

We do not use your details for marketing unless you have clearly agreed to this.

3. Legal basis for processing

We process your information because:

• You have asked us to respond to your enquiry
• We have a legitimate interest in managing customer communications

4. How long we keep your data

We keep enquiry emails only for as long as necessary to deal with your request and maintain proper business records. If you would like your information removed sooner, you can contact us at any time.

5. Who can access your information

Your information is handled only by Brimbo. We do not sell or share your data with third parties. If we use secure service providers for hosting or email, they act only under our instruction and must keep your information safe.

6. Where your data is stored

Your information is stored securely within the UK or in services that meet UK GDPR requirements.

7. Your rights

Under UK GDPR you can:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information
• Object to certain types of processing
• Ask us to limit how your information is used

To use any of these rights, email admin@brimbo.co.uk.

8. Security

We take reasonable steps to protect your information from loss, misuse and unauthorised access.

9. Contact us

If you have any questions about this policy or how your data is handled, contact us at: admin@brimbo.co.uk